HR Support Tools
Our video library helps to communicate important practices and policies, while our HR hotline provides ready assistance for vexing problems.
21st Century Benefit Advisors provides a library of multilingual, customizable videos that can be embedded on your intranet or a website we host for you. Our videos feature people, avatars or animated characters communicating general employee benefit plan provisions and can be customized to include your company personnel with a message about your specific benefits or policies.
We also provide you with an HR hotline and access to a national forum of your peers to solicit input about any employment or benefits issues that may arise. Through the HR hotline, HR questions are answered by an experienced team of certified HR professionals with practical experience and expertise in addressing day-to day-employment issues. The professionals have extensive backgrounds in human resources compliance and are PHR or SPHR certified, as recognized by the Society for Human Resource Management (SHRM).
The hotline includes the following features:
- One-on-one telephone and email support for day-to-day employment issues.
- Emails answered within 24 hours.
- Convenient “live” hours from 9 a.m. to 7 p.m. EST daily, with after-hours voicemail and email available.
- National service companies in all 50 states.
Our hotline consultants answer questions related to a broad range of federal and state HR topics, including:
- Employee relations/employee behavioral issues
- Harassment and discrimination allegations
- Discipline and terminations
- COBRA compliance
- Family and Medical Leave Act (FMLA)
- Wage and hour issues
- Employee benefits
- Leaves of absence
- Performance management
